Terms & Conditions
Agreements with Sacred Healing Arts
Greetings, dear one.
Welcome to the Terms & Conditions of Sacred Healing Arts. As you journey through this website, it is important to know the terms and conditions governing your experience, and which apply to all coaching, facilitating & mentoring services as well as to workshops and other events provided by Veronique Van den Bossche under the name of ‘Sacred Healing Arts’ or ‘VeRo Entertainment’, to any individual or organization (“the client”) and constitute the contract for the service to be provided by Veronique for the client. These conditions have been carefully crafted to ensure that you know your rights and obligations and that your journey with me is mutual respect and understanding. I take great care in providing that your experience with me is ethical, empowering, and one of beauty and wonder.
You agree to abide by these terms and conditions (specified below) as you explore my website, partake in my services, or purchase my products. If you are under the age of 18, or if you do not accept these conditions, I ask that you do not continue on your journey here.
It is important to note that these terms and conditions may change or be modified occasionally. I invite you to check back regularly to ensure you are aware of any updates or changes. Additionally, there may be specific terms of service provided to you about our services, products, and courses as you register for them. In the event of any inconsistencies between this document and those specific terms of service, this document shall be overruled to the extent of the inconsistency. I take great pride in offering my products and services in compliance with the law, ensuring that your journey with me is one of trust and authenticity.
General
The term ‘coaching’, ‘facilitating’ and ‘mentoring’ as used here covers personal support in terms of life coaching, personal coaching, intimacy coaching and participation in workshops, courses and events.
My services are not psychological counselling or any type of therapy, and should not be construed as such.
In return for the fees payable by the client (or by a third party on their behalf), Veronique (“the coach”) agrees to provide the service as described and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
The date that the first coaching session takes place shall be deemed to be the start date for the service. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions.
Responsibility & Commitment
Veronique supports the client to achieve the desired outcome for the client by providing insights, exercises and material, being available for questions and motivating the client. However, the client has sole responsibility for any decisions they may make following the coaching, for taking action and for his/her own wellbeing & development. She accepts no liability for the client’s actions, nor for any loss or damage incurred by any client, following commencement of coaching sessions or workshop or event, or for any perceived failure by the client, whether justified or otherwise, to achieve improvement in the quality of life or to achieve their desired outcomes or goals.
If the client needs something or has questions or doubts, he/she communicates about it openly.
The client is aware that some journeys and experiences can be very challenging. The client is self completely responsible for the degree of healing or for the progression on his/her journey. The client will also take full responsibility for his/her own emotions and projections. However, client and coach join for a holistic healing process of the client, and Veronique will do as much as possible within her power to guide the client maximally, to motivate and support him/her with all time, knowledge and experience available at that time.
For sessions including physical contact, the coach takes responsibility for her physical hygiene. She asks the client to do the same. Personal hygiene includes being showered shortly in advance, wearing clean clothes, having no contagious diseases, not using any intense perfumes, etc. We behold the right to refuse clients who have insufficient physical hygiene. She will provide the client with feedback in this case.
In case sessions include partial or complete nudity, we can request additional personal hygiene measures.
Confidentiality
Any personal data and information supplied to Veronique by the client in coaching sessions, workshops or events will be treated as confidential.
The materials and exercises provided to the client are for private use only and may not be copied, spread or used commercially without prior permission.
As keeper of intimate details, the coach understands the gravity and trust placed upon her to hold sensitive information with the utmost care and reverence. She gathers this delicate information through methods that are as secure as possible, such as through intake form when applying for one of our programs or events, during a possible Jitsi consultation or face-to-face meeting, through booking via SimplyBook.Me services or when information is entrusted to us electronically.
The sensitive information the coach may request includes the client’s name, date of birth, contact details, the medical journey, and insights into life experiences and struggles and more. The intention behind this collection is to provide the client with the personalized services he/she has contracted Veronique for and to ensure that she provides him/her with the most appropriate and fitting services.
As a guardian of personal information, Veronique understands the importance of protecting it and ensuring its confidentiality at all times. She is deeply committed to securely store and handle all sensitive information. Only authorized team members, such as Veronique Van den Bossche, or a person that co-organises a workshop or event, are granted access to this sacred material. For added protection, some sensitive information may be stored securely online or in the cloud through platforms such as Google Drive and Google Form surveys. The coach does not collect sensitive information from individuals under the age of 18. While providing Veronique with sensitive data is a choice, if the client chooses not to be fully transparent, it may affect the ability to provide his/her with the requested services.
The coach shares relevant information on a need-to-know basis only with subcontracted or co-organising training, workshop and event facilitators to provide the client with the requested services. If there are any concerns regarding disclosing personal data, please do not hesitate to contact Veronique for a personal discussion.
More information on how the coach takes care of Personal Data can be found on the following Privacy Policy Page.
Clarity & Style
Veronique welcomes vulnerability, honesty and openness. Therefore she encourages the client to talk openly and honestly with his/her, and to discuss any concerns he/she has with her in any area of the coaching process. The same applies for herself. Open communication is a requirement for a good collaboration and optimal journey and may contribute to your journey in standing up for yourself.
As intimate sessions can become: during all journeys, there will be no s.ex.s.ual intercourse between client and coach. Veronique also does not create personal love relationships with her clients. She is devoted to guiding clients through their process with warmth, love, and care so they can blossom and stand in their power.
Feedback about Veronique her services is welcomed and can be given during a coaching session, workshop or by writing an email at the following email address: info@sacredhealingarts.be.
Veronique is continually striving to ensure that the quality of services provided to her clients remains outstanding. At the end of the coaching process, or a series of coaching sessions, the client can be asked to complete a feedback form.
Coaching Procedure
The coach will recommend a program based on a professional assessment of the client’s requirements. Upon mutual (oral) agreement for a program, a contract will be signed by both coach and client before the first session, disclosing price, payment plan and program specifics.
The coach beholds the right to refuse a client or refuse certain types of sessions with a client.
The coaching sessions (or part of) will be arranged between the coach and the client via SimplyBook.Me before the first session. The number of coaching sessions and the length will be specified in the contract.
Coaching will take place between the client and the coach face-to-face in Villa Vonk, via Jitsi (coach provides link), by telephone/Whatsapp/Telegram (client calls coach), or at the designated workshop or event venue. Where coaching takes place at a mutually agreed venue other than the usual venue of the coach, the client will be liable for any costs incurred by the coach at that time. Unless otherwise agreed, the client is responsible for telephoning the coach at agreed times.
The coach may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these tasks, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired outcomes. Where possible, clients are requested to submit any information requested by the coach relating to assignments at the agreed upon times.
For some programs, the client may contact the coach by email / Telegram / Whatsapp between sessions to share challenges, successes or seek clarification on a coaching issue. Support between sessions is seen as a necessary part of the coaching process in that program. There will be no additional charges imposed for this.
Cancellation & Rearranging Private Sessions
A coaching session can be rearranged by the client until 1 week in advance.
If a client unexpectedly cannot come to the session, cancels the session without any legitimate medical attest, or does not show up, the session will be considered as completed, and no new session can be booked to replace this session.
In exceptional circumstances Veronique may need to reschedule a session. In these circumstances, she will use reasonable endeavours to provide a mutually satisfactory alternative appointment to the client.
Where a client pays for a session, or sessions, in advance they must have the coaching session(s) that they have paid for within 6 months of the payment, or their fee is forfeited.
The client may terminate their coaching journey at any time in writing (info@sacredhealingarts.be). However, there will be no refunds of any advance payments made for coaching sessions not yet provided.
In exceptional circumstances, such as illness of Veronique, actual or potential conflict of interest, or other reasons, the coach can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Veronique where practicable and will be refunded any advance payments made for coaching sessions not yet provided.
When a client disrespects boundaries or otherwise behaves inappropriately, the coach has the right to stop the coaching session(s) immediately without refunding any of the coaching fee. Inappropriate behavior includes (but does not exclude):
Touching the coach without consent.
Sexual interaction.
Inappropriate behaviour (disrespectful language,...).
Disrespecting other boundaries stated by the coach.
There may be occasions when Veronique may recommend to the client that they seek an alternative service more suited to their current needs. In this event, Veronique will fully discuss the reasons for the recommendation with the client. It is the client’s sole responsibility to decide whether to follow the recommendation and Veronique does not accept any liability for the outcome of any decisions the client chooses to make.
Cancellation Policy Workshops and Events
Tickets for workshops and events (single-day or multi-day) are non-refundable. No money is paid back under any circumstances.
You may postpone your entry ticket once to the same event in the future, under these conditions:
Request must be sent to info@sacredhealingarts.be at least 7 days before a single-day event or 21 days before a multi-day event.
The future event must be within 6 months of the original event date and have available spots.
You won’t pay any price difference if the future event costs more.
If you don’t attend the postponed event, the ticket is forfeited.
Tickets may be sold to another person for the original purchase price (and if appropriate: respecting gender balance and target audience). Before selling, you must notify Veronique at info@sacredhealingarts.be with the new attendee’s details. Transfers are subject to her approval.
If Veronique cancels a workshop or event, you can transfer your ticket to a future occurrence of the same event. Alternatively, upon mutual agreement, ticket costs can be turned into a voucher valid for 12 months after the purchasing date of the ticket for another workshop by the coach. If you don’t show up without an approved postponement or transfer, your ticket is forfeited.
If the coach changes an event significantly (e.g., in-person to online), you may transfer to a future in-person event (if available) or request a refund.
If you don’t show up without an approved postponement or transfer, your ticket is forfeited.When the workshop or event is prohibited by circumstances beyond the coach’s control, e.g. government regulations, venue bankruptcy, etc., the workshop or event is not cancelled when Veronique offers a product of at least similar value (e.g. in a different location or online). When the client decided to ask for a refund, the terms of the previous point 4 are valid.
In case of a workshop or event, the coach beholds the right to exclude the client with inappropriate behaviour from the workshop or event, without refunding the ticket. Inappropriate behavior includes (but does not exclude other behaviour) and is judged by the coach and co-organisers itself:
Touching others without consent.
Sexual interaction.
Disrespectful language, tone, attitude,..
Disrespecting other boundaries of others.
Costs of a ticketing agency (e.g. Hipsy, Eventbrite, etc) are never refunded, neither will the coach take responsibility for mistakes made by the ticketing agency. Veronique may be requested for support in contacting the ticketing agency where needed.
Pricing, Payment and VAT information
Pricing is done ethical and with integrity, resulting in a balanced energy transfer. It includes, but is not limited to, the cost of creation, materials, effort, trainings and time.
Veronique reserves the right to alter the prices of the services at any time. However, the client will be informed of any price changes in advance, and the price changes are not applicable to ongoing sessions, events or workshops.
Sessions, programs, workshops and events are paid upfront in total. If needed, the coach and the client will agree on a payment plan and the first slice will be paid before the first session.
When you schedule a (series of) sessions, the payment should be made upfront via bank transfer to 'Sacred Healing Arts' IBAN BE93 6512 1996 3367. Tickets for events or workshops can be purchased via the website, Hipsy or Eventbrite. Alternatively, a bank transfer can be made to ‘VeRo Entertainment’ IBAN BE76 9735 2496 9495 after approval of this way of payment. Your spot is secured after receiving your payment.
All prices for services offered by Sacred Healing Arts, including but not limited to coaching services, workshops, and events, are inclusive of Value Added Tax (VAT) for private individuals, companies or organisations. This means that any fees quoted or published for these services are the total amounts to be paid by private clients, with no additional VAT charges.